Terms & Conditions for Website Use and Sale of Goods
This page details the terms and conditions for the use of the website www.rocco.ie and the purchase of any products through the website.
It is noted that Rocco.ie may at any time make changes to or remove part of this website without any liability to customers for such changes. Rocco.ie reserves the right to change these terms and conditions in the future without specifically notifying the customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you, as the customer, and us once your order has been processed and dispatched.
When you as a customer place an order via the Rocco website, you warrant by placing the order that:
(a). You are not a minor or otherwise legally incapable of entering into a binding contract.
(b). The personal details which you give us on registration are fully complete and accurate.
(c). You are not using a false name or the name of any other person or body which you are not authorised to use.
The description of the products available for purchase through this website is not an offer but is an “invitation to treat” and a contract will only come into existence between you, as the customer, and us when your order has been placed and we have accepted your order. Where every care is taken to give correct prices and descriptions, errors may arise and the correct details will be in the e-mail acknowledging your order which we send to you after you have placed your order. Our prices are quoted including VAT but not including the delivery charge.
When placing an order please note that this is subject to availability. If the product you have placed an order for is not available, we will let you know as soon as we can. Please note that by supplying your email address you have agreed to an email communication from Rocco.ie. We will contact you at varying time intervals with offers that you would potentially be interested in. You will be given an option to opt-out of communication at that point.
Please note that in the images displayed of our products, we have as far as possible given a true picture of the colours of the product. Your screen or monitor may not display these colours accurately and accordingly, we cannot guarantee that the colour of the product would not appear different to you on delivery.
Placement of an Order
When you place your order you are doing so in acceptance of the terms and conditions stated and it is important that you have read them before you order. If you are unsure about the meaning of any of these terms and conditions, please contact us firstname.lastname@example.org before placing your order and we will clarify any queries.
We have the right to cancel any order placed. Once cancelled a full refund will be placed going back to the original point of payment.
Acceptance of an Order
When we receive your order, we will send you an e-mail acknowledging your order, confirming the products you have ordered and confirming the prices.
You should expect to receive this e-mail immediately. As above, this e-mail acknowledging your order is not an acceptance. The acceptance takes place once we have confirmed your credit card or debit card authorisation and the products you have ordered have been dispatched. The contract will come into play at this point unless we have notified you that we cannot accept your order. Upon dispatch of the purchased product(s), we will send you an e-mail confirming that it has been sent. If we cannot fulfil your order due to unavailability of the product or if we cannot get payment authorisation, or if it comes to our attention that you are in breach of the terms of access, we will contact you instead to say that the order has been declined.
The products purchased will be sent to you by recorded delivery. Once you receive them, the products will be at your risk for any damage which arises. Ownership of the products will only pass you when the full payments to us of all sums including delivery charges have been received and cleared to us.
Rocco aims to provide information that is as accurate as possible but we make no warranties, whether expressed or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors. Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.